Frequently Asked Questions
How is Wise-Traveler able to offer these low rates?
Our business approach is very different than a consumer travel site. Because we operate in a private, members-only, wholesale environment we are able to pass along a large portion of the booking discounts we receive from our suppliers to our members so that they get the maximize savings benefit.
What makes Wise-Traveler different?
The most commonly known, and used, discount travel companies lead you to believe you are getting a great discount when they are actually marking up their rooms substantially. They also don’t show you what you would pay on their competitors site. Afterall, it is not in their interest to save you as much money as possible. That’s what separates the Wise-Traveler booking engine from the rest. It is our goal to save you as much money as possible. We also show you the comparative pricing of the online booking sites “real time”, so you can see just how much you are saving. Our savings are real.
But Don’t All The Popular Booking Engines Provide The Best Rates?
While there are several online booking engines, the majority of them are all owned by just two companies. As these are public booking engines, they are subject to rate parity agreements with the hotels. While the price of the room can regularly change – which means the exact rate is flexible – it must always remain the same across all distribution channels. See for yourself…on our booking engine, we show the exact rates you’d pay on those public sites compared to Wise-Traveler.com
What if a hotel does not have the Comparable Prices Tab?
The Wise-Traveler booking engine is designed to search all of the major public sites to find what their nightly rate is. Unfortunately, these sites do not always provide a rate for us to compare against. When this happens we add a very small fee to the wholesale price we have from the Hotel and that is Your Price. We do encourage you to book Hotels where there is a comparable price listed in order to make sure you are getting the deepest discount possible.
How does the Comparable Prices Tab work?
The Comparable Prices Tab is designed to compare one room, with two guests, on our site to that of one room, with two guests, on all public sites that are available to compare with at the time you search for a hotel room. The Comparable Prices Tab will not work if you are looking for more than one room on a single reservation.
What hotels and resorts are available with Wise-Traveler.com?
Do I have to book online or can I speak to a live person?
Is there a minimum stay required?
There is no minimum stay requiered and no blackout dates. You can book for one nite if that’s the extent of your travels.
How long do I have to wait before my reservations are confirmed?
Why does the confirmation # not match the hotel confirmation number?
What if I want to change or cancel my reservation?
How do I cancel a reservation?
At the bottom of our booking engine website there is a link titled “Cancel/Resend”. Click on this link, enter your email address and confirmation number then click on the “Cancel Reservation” box. a customer service representative will contact you within 24 hours to assist in your request to cancel a reservation. Please remember that each reservation has its own cancellation policy so please refer to your confirmation for the specific cancellation policy.